Shipping & Returns

SHIPPING POLICY

UK ONLY

For free shipping on orders  £15 or above, the system will automatically calculate it after other vouchers used.

Orders placed with free delivery, should be received within 3-5 working days.

Free local delivery on Mondays can be chosen if your address is within 10 miles from Pudsey Market in Leeds, LS28 7BE. It will automatically calculate and offer you to choose this option.

We aim to dispatch deliveries within 1-2 working days.

Orders placed before 1pm, will be dispatched the following day. 

Return & Exchange Policy

If you receive a damaged item from a delivery, please take a picture and email us. We need this so that we can speak to the delivery company about the handling of packages.

 

You can exchange, cancel and return us any online order within 14 days of purchase. In order to do so, please email us and attach pictures of the products to be returned, so that we can get back to you. The refund will take place once we have received the items and confirm that with yourself.

Due to our products being handmade, the colour patterns may vary.